When will my item be delivered? / Can my item be delivered?
After successfully purchasing the product on our site, you will receive an email notification from us. Normally, items are shipped within 3 business days, shipping is handled by USPS. The standard delivery time is 9-18 business days. You will also receive an email with a tracking number. You can check the process of your package at any time with this tracking number on this site: https://www.17track.net/en
Where is the package shipped from?
Our company is located in the United States, but we cooperate with several foreign stores and all orders are sent from nearby stores.
Does Foseed deliver everywhere?
The following countries are delivered: the US.
Do I need to have an account to order?
No, you can also place an order as a guest. But there are some advantages to having an account with us:
Faster checkout process
You can easily see your order status and order history
You receive updates on our new releases and special promotions
What should I do if I forgot my password?
Click on "forgot password?" on the login page and you will be redirected to a page where you can create a new password.
What happens if I enter the wrong email address?
Please feel free to contact us so we can change your email address. We can also change your receiver name and address, but we cannot change your order.
What payment methods are accepted?
We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments. You can also pay by bank transfer (to obtain the data, please contact us by email: info@foseed.com).
How secure is my online order?
When you making purchases online with your credit card, all your information is entered on a secure SSL web page. Your information is then SSL encrypted and sent directly to our credit card provider's network, where your card and transaction are authorized and approved. Your credit card information is not stored on our servers.
How can I change or cancel my order ?
We reserve the right to accept or decline any order after the order has been received, even after the customer has received an order confirmation or after the credit card has been authorized. If the credit card has already been authorized for the purchase and the order is canceled, a credit will be issued to the original method of payment.
>> Please note that orders that have already been packed or shipped cannot be cancelled.
Can I change my shipping address after placing the order?
Please note that your shipping address cannot be changed once your order has been processed or shipped. Please update your shipping address to your residential address rather than your business address, as we do not know how long the destination's customs department will hold the package.
Can I return the goods and who pays the costs?
Yes, you can return the delivered goods without giving any reason within the withdrawal period. If you have already paid for the goods, you will receive a refund, unless you are required to provide compensation for the value.
You will have to pay the return costs yourself.
